About Product Catalogue and Propositions

CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. supports the configuration of propositions, which make up an integrated product catalogue that details the products available to subscribers. Typically, propositions are the products offered to customers such as price plans and bolt-on An addition to a subscriber's main plan or product; also sometimes called an add-on. packages.

A price plan combines a tariff, contract and a package under a single price plan code. For example a price plan could offer allowances for voice, text and data, along with international roaming Using services through a network other than the home network, commonly when using a mobile phone service while travelling abroad. and itemised billing, all for one monthly payment, with a discount if the customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. buys the price plan within a certain time period. A bolt-on package might offer additional data or voice minutes or services such as phone insurance.

Propositions can be configured with components at a minimum, maximum and default price, allowing the CMP user A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. to stipulate the price when placing a customer order. The manipulation of pricing is commonly used in business and corporate implementations where prices can be negotiated. CMP security level functionality controls which level of users can amend pricing.

The Product Catalogue The CMP component that details the products and services available to subscribers. accepts queries from third party Of software; a reusable component developed to be either freely distributed or sold by an entity other than the original vendor of the development platform. portals to filter bolt-ons and Value added services (VAS value-added service. In mobile telecommunications, services other than the core services of standard voice transmissions, data, and text mesages, for example voicemail, online game, or stickers.) according to the customers chosen proposition.

Various CMP components play a role in supporting propositions:

CMP components and their role in propositions

Business Configuration - In the Business Configuration A module in the CMP Administation console that provides for viewing and modification of business and user applicable system configuration. module of the Administration Console An operations web console that allows batch jobs to be scheduled, run manually and monitored. The console also provides for viewing and modification of business and user applicable system configuration., you can configure and maintain propositions and their components. Business Configuration web services create and update the proposition details in the CMP database.
CMP database - The CMP database stores all the details of proposition components.
Web services - Web services create and update proposition components in the CMP database. They can also query proposition details in the CMP database and expose those details to applications and self-care apps. Propositions are exposed to customers via AgentView The graphical user interface of the CMP that is typically used by Customer Service Agents to access CMP customer and billing data. In versions prior to CMP 8.0, this was called the CMP GUI. using shared services.
AgentView - CSAs using AgentView can process the purchase of propositions such as bolt-on packages for subscribers. They can also set up subscribers with price plans and tariffs when creating or updating subscribers and agreements.